Categories
Ealing and Northfield

Ealing Labour collapses

The council has just published the European election results for the Borough, see here. They show a solid performance for Ealing’s Conservatives. More people voted for the Tories in 2009 than in 2004. The Tory vote share went from 22.8% to 25.6%, a rise of 2.8%. Across London, see posting below, the Tories lost 5% of their voters. In Ealing we held on to our voters and actually added a few (18 to be precise). This sounds unexciting but look at what happened to Labour.

Labour’s vote share went from 32.0% in 2004 to 25.7% in 2009, a drop of 6.3%. This means that Labour lost 7,354 votes or 28.3% of their total vote in 2004. Across London Labour lost 20% of their voters but they performed even worse in Ealing.

Labour still “beat” the Tories by 107 votes. A somewhat pyrrhic victory I think. In 2004 they beat the Tories by 7,479 votes. Once you take out the UKIP/Euro factor Ealing still looks like a safe Tory borough in spite of the negative effect of the Westminster expenses scandal. As soon as Gordon Brown sorts his head out and resigns we will have three Tory MPs in Ealing.

Categories
Customer Services

Customer Services working well this morning

At 9am this morning, on the dot, I was outside Ealing Council’s Perceval House with about 20 others waiting to be let into the main customer services reception area. There were a few people ahead of us being dealt with by the meeters and greeters and it took 4 minutes before we joined the other early birds inside.

There were six people ahead of me in the parking permits queue when I looked. It took precisely 7 minutes to get from the meeters and greeters to an agent sitting at their desk.

There were two cash office windows open with one person being served and one person waiting.

Everything seemed clean and efficient and smiley from what I could see. Well done all.

Categories
Ealing and Northfield

Pound hammered

pound-in-mailUp until now, unless you count the vile Keens, Ealing’s local Labour MPs have escaped censure in the expenses scandal. Being a Tory I don’t agree with them on many isssues but Pound, Sharma and Slaughter have been pretty good on the whole with the expenses thing it appears.

Today Stephen Pound gets it in the neck from the Daily Mail. I like Stephen. He is always jovial, courteous and very human. He turned up at last week’s annual council and he sought me out to help me with a matter concerning one of my residents. I don’t like the Mail. But the facts speak for themselves. It looks like Pound has either been over-claiming horribly for mileage or he spends 6 hours a day in the car on a regular work day. Sorry but there is something wrong here.

Pound’s main opponent at the next general election will be Ealing Tory councillor Ian Gibb. Ian was quick to follow up the Mail story this morning with his own blog posting here.

Only on Friday Pound was on the Today programme saying that MPs did not deserve sympathy, adding: “It’s nobody’s fault except our own.” Yep.

Categories
Customer Services Ealing and Northfield

Council catches a cold

This notice is currently running on the council’s website:

As part of the ongoing work to protect the council from a computer virus the council’s IT systems, including the website and telephone network, had to be shut down on Wednesday (20 May 2009).

The council’s main office, Perceval House in Ealing, including the Customer Services Centre is fully operational. Work on computers at other council buildings is underway.

The online payments system is currently unavailable. Engineers are working to resolve the problem as quickly as possible.

The council apologises for any inconvenience caused.

For most of the last week the council has been blighted by a virus. Things are finally getting back to normal this morning. It seems that our technical architecture is rather closely coupled and this has caused widespread disruption of many systems including phones, e-mail and the website. I know that this has affected many of the users of the services I am responsible for. Sorry. There will be a lot of hard questions asked of our technology people over the next few days and weeks I can tell you.

I visited Ealing Central Library yesterday afternoon and the staff were cheerfully coping with a difficult situation. They were able to use laptops to check books in and out so top marks for that work around. Unfortunately all the internet PCs were out which must have been an inconvenience to many users. Sorry again.

This morning I visited the customer services centre at Perceval House. I often do this as you know. It was working surprisingly well with cloakroom tickets and, again, a cheerful attitude from staff who have had a difficult week. That said it took 33 minutes to get from the front desk to see a parking agent which is my usual test. This is an unacceptably long time. There were meant to be five staff on parking issues but one was on break and one was dealing with a backlog from yesterday. The work rate from the remaining three did not seem to be up to meeting the modest demand.

There were two cashiers windows open and only one person being served so no problem there. The meeters and greeters were also working smoothly and cheerfully.

Categories
Ealing and Northfield National politics

Back in the real world

Yesterday David Cameron used his party election broadcast slots to apologise for the behaviour of Conservative MPs and to report how the Conservatives were moving to discipline their MPs.

No other party has been so clear about how it is responding to the MP’s expenses scandal and certainly Parliament itself has been lamentable.

Back in the real world I wonder what real people really think. Certainly they were very polite to me this morning when we went out canvassing just south of South Ealing tube. I talked to 21 residents in two hours. 18 people mentioned neither the expenses scandal nor the European elections. On expenses maybe they were too polite to raise a sensitive subject. One guy mentioned the expenses thing in passing but we talked at length about the expansion of Little Ealing Primary School. One lady commiserated with me about the expenses thing and also mentioned the Euro elections but she had more to say about the improvements in street cleaning she had noticed. Another lady had had problems getting a proxy vote for the Euros but with her rubbish collections were more of an issue.

Of the 21 I talked to I don’t think anyone was negative about the council. 5 or 6 people have noticed that sometimes the bin men get lazy about clearing up after spilt bags. I keep giving people the council’s customer services number – 020 8825 6000. If people phone these problems in then the message will get through to the supervisors who will give the rubbish collection crews a good talking too. If no-one reports these things the system assumes everything is wonderful.

My overall feeling about this phlegmatic response from the people of Northfield is that maybe our MPs need to get over themselves and get on with some hard work.

Categories
Ealing and Northfield

Three stooges

Last Thursday, whilst I was still on holiday in Virginia seeing the in-laws, I did this posting on Councillor Sharma’s Janus-like abilities when it comes to voting. It seems that this posting and the comments on it are hurting because I seem to have had more comments than usual and three new first name only commenters who are busily defending Sharma.

Someone called Jot has commented three times. He is obviously a believer though:

… since coming to power Mr Sharma has done more for the local area then any Conservative candidate could ever do.

His ardour may be explained by the fact that he commented from an IP address registered to the Houses of Parliament. All three comments were made early afternoon in what one might call prime working hours. Is Jot being paid by Councillor Sharma to make these comments? If so is that really what staff allowances are for? A new twist in the expenses saga maybe? Maybe he is just an intern. Perhaps someone can identify Jot for us in the comments?

Maria has only commented once and I can’t identify her from her IP address or e-mail. She may well be the genuine constituent she purports to be. Perhaps she can tell us who she is and what prompted her to write in the comments too?

Finally, and most interestingly, we have Bob. Bob is using an IP address registered to the London Borough of Ealing. He has commented four times in the last three days in prime working hours. Council employees really shouldn’t be surfing in working hours and it is unwise in the extreme for them to be commenting on political matters. The e-mail address Bob gave indicates that his surname is Sharma. Any relation? Please do tell.

I often don’t allow comments which are anonymous or only include a first name unless they are funny. These comments aren’t intended to be funny …

Categories
Ealing and Northfield Ealing envirocrime

Topps Tiles misbehaving

topps-by-junctionYesterday I stopped in at Topps Tiles at the bottom of South Ealing Road.

I had a word with the manager about these posters his staff have flyposted up our end.

I handed these two posters over and he has promised to stop. We’ll see.

topps-opposite-co-op

Categories
Ealing and Northfield

Down with traffic lights

I missed this story in the Sunday Times over the weekend. It covers improvements to traffic congestion that my colleague David Millican is making and focuses on the removal of traffic lights in particular. Millican had a piece published on the ConservativeHome blog today that covered the background to this story, see here.

It takes a while for these things to get into the press sometimes. This was discussed at the last Cabinet meeting on 7th April. You can see the paper here with all the details.

As is usual with these things go straight to the table at the back. We are spending £200K on some small schemes to reduce traffic congestion. We know that the Residents’ Survey showed that congestion is a big issue for a large proportion of people in the Borough, see graphic below, this scheme is a start to tackling this important issue.

The topic is also covered on the Ealing Today forum here. Robert Worley heard the item being discussed on Radio Five on Saturday night. As ever grumpy old Eric Leach gets it wrong again saying: “The story is not on the Council’s web site”. The council’s press release, issued on April 8th, is here.

Categories
Ealing and Northfield

Sharma gets it wrong, very wrong

Last Tuesday Labour MP for Ealing Southall and local councillor, Virendra Sharma, made a rare appearance in the council chamber. Sharma claims to be much too busy to attend very often due to Parliamentary business. He also makes a right fool of himself when he does. Last Tuesday he was defensive to say the least as he was constantly challenged by the Tory group for his lack of attendance.

Yesterday, whilst the government lost the Ghurka vote in a large rebellion, Sharma managed to stick with the government whip and voted against the Ghurkas after having spoken and voted for them in our own council chamber. What a prat?

Ealing Council Leader, Cllr Jason Stacey, said:

Many Gurkhas attended the council meeting on the 21st April and they heard Mr Sharma speak in favour of their cause and all parties represented on Ealing Council voted to support the motion in favour of the Gurkhas campaign. How can an elected MP and Councillor speak and vote one way and then just eight days later do the complete opposite? Mr Sharma can try all he likes to wriggle out of this one but many Gurkhas in this borough will feel completely betrayed by an MP who has treated them with such contempt.

Categories
Ealing envirocrime

Red elastic bands

elasticbands_1On a slightly lighter note the Today programme this morning also raised the Keep Britain Tidy campaign against the Post Office. In Ealing we are working really hard to clean up our streets. One of the worst sources of litter is our postmen and women who think they are doing us a favour by throwing their red elastic bands all over the pavement. Last Wednesday morning I did an hour of leaflet delivering between Northcroft and Midhurst Roads. I picked up 26 red bands in that time. The Post Office really need to sort themselves out on this issue. I have written to their chief exec in the past on this but he referred me to their local branch as if it was an isolated problem. Yeah, right.

The Keep Britain Tidy is calling on people to send red rubber bands they find on England’s streets (to arrive by 30th April) to: The Press Office, Keep Britain Tidy, Elizabeth House, The Pier, Wigan, WN3 4EX. I have just put my 26 bands in the post. Please add yours to Keep Britain Tidy’s haul.