I do like to record my actual experiences with council services as most of them are well delivered and we only tend to notice when things go wrong. It is my antidote to all that “the council is crap” stuff which is overdone sometimes.
On Sunday lunchtime I very conveniently and painlessly ordered 3 new garden waste bags online and was promised automatically by e-mail that:
Your order will be delivered within the next 5 working days.
As good as gold 3 garden waste bags appeared on my path this lunchtime. I think that is 3.5 working days. Good job!