When people phone or e-mail with a missed rubbish or recycling collection the councilâ€™s customer services people make a record. At the extraordinary council meeting to discuss Labourâ€™s rubbish fiasco I asked about how many missed collections there were in April of this year under the new cleaning contract compared to last April.
How many missed collections were reported to the council in the month of April? How many were reported in April 2011?
8094 missed collection reports for domestic refuse and recycling.
900 missed collection reports for domestic refuse and recycling.
I thought that the 900 number last year was too high. This year it has risen by a factor of 9. Totally shocking. To have over 8,000 people get in touch with the council over such a basic service is truly shocking. The council has been playing down the extent of the council’s rubbish fiasco.