Customer Services Parking Services

Customer services OK

I popped into Customer Services at the council again this afternoon to keep an eye on it.

All pretty calm. 29 people waiting to be seen. No wait for meeters and greeters. No wait at cash office with two windows open and two people being seen. Housing benefits had 19 people waiting and there were 10 waiting for other services including 6 people waiting for parking.

It took 18 minutes to be seen by the parking people which seemed like too long a wait but not too bad. There were five staff on the parking desks which is what there should be. All round OK I think.