Comments on: Customer Services working very well http://philtaylor.org.uk/?p=2485 Ealing councillor sounds off Wed, 08 Sep 2010 11:29:45 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Phil http://philtaylor.org.uk/?p=2485&cpage=1#comment-147785 Phil Fri, 10 Jul 2009 12:40:04 +0000 http://philtaylor.org.uk/?p=2485#comment-147785 Mikey, Sorry to hear about your wait. I would hope and expect the meeters and greeters would have warned you of this wait so at least you would have had the choice to avoid it if you could. I recently ordered vouchers by post - it took a week which is a fairly long time (but includes two trips through the postal system). Within a few days online ordering for visitors vouchers will be ready. Mikey,

Sorry to hear about your wait. I would hope and expect the meeters and greeters would have warned you of this wait so at least you would have had the choice to avoid it if you could.

I recently ordered vouchers by post – it took a week which is a fairly long time (but includes two trips through the postal system).

Within a few days online ordering for visitors vouchers will be ready.

]]> By: MikeyMoo http://philtaylor.org.uk/?p=2485&cpage=1#comment-147434 MikeyMoo Thu, 09 Jul 2009 10:02:35 +0000 http://philtaylor.org.uk/?p=2485#comment-147434 Hi Phil Obviously late is the best time to go in! I was over 45minutes (starting about 2p.m.) waiting for some visitors permits and being deafened by the continuous lady SHOUTing the next ticket number (almost as bad as being on a bus or tube nowadays) However I must admit that the lady who helped me was extremely nice and of course had a few minutes break when I had to go to the cash office and queue (for another nice lady) before returning to collect the books! Mikey Hi Phil

Obviously late is the best time to go in!
I was over 45minutes (starting about 2p.m.) waiting for some visitors permits and being deafened by the continuous lady SHOUTing the next ticket number (almost as bad as being on a bus or tube nowadays)
However I must admit that the lady who helped me was extremely nice and of course had a few minutes break when I had to go to the cash office and queue (for another nice lady) before returning to collect the books!

Mikey

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